FREE SHIPPING: EU & UK orders over £99, Worldwide over £130

Shipping and Returns


Seafoam will aim to dispatch the same day on orders placed before 12:00 GMT.
Please consider that Seafoam is a part-time run business and 
orders might be sent the first working day after you place your order.
All orders made on Saturday after midday and on Sunday will be dispatched on Monday.



Shipping Rates

 

FREE SHIPPING IN EUROPE ON ALL ORDERS OVER £99.



Shipping within the UK

Price depends on weight of parcel, you will see the final price at checkout.
Most orders will be sent either tracked or with signature required upon delivery.
At check out you can choose which delivery option you would like, there is a choice of first (1 day) and second class (2-3 days) Royal Mail delivery. We might be able to offer guaranteed next day delivery if you would wish so, please contact us at info@seafoamsurf.com.

Shipping to EU ( + Switzerland and Norway) 

Standard delivery: £5 (no tracking)
Tracked & Signed delivery: £8

3-5 business days delivery aim.*
Most orders require a signature upon delivery.
Even though postal services in Europe are very good, we advise all customers to choose for the tracked delivery option.
Customers selecting standard delivery at checkout will be responsible in case of loss or damage, we can not offer an exchange or refund for untracked deliveries. We might be able to offer next day delivery if you would wish so, please contact us at info@seafoamsurf.com.

 
FREE SHIPPING WORLDWIDE ON ALL ORDERS OVER £130.
Worldwide Shipping (non-EU)

Tracked delivery: £10

7-10 business days delivery aim.*
Orders might require a signature upon delivery.
We might be able to offer next day delivery if you would wish so, please contact us at info@seafoamsurf.com.

Customs charges may be incurred once your order arrives in your country. These charges are the responsibility of the recipient. Customs policies & import duties vary from country to country. We can not estimate these charges so if you are unsure, please check with your local customs authorities.

*PLEASE NOTE: All delivery times are estimated and can be delayed for a variety of reasons depending on destination country, weather and customs clearance. 

 

Returns Policy


Our policy lasts 14 days. If 14 days have gone by since you received your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return and due to hygienic reasons your item must be unused, with tags and in the same condition that you received it.
PLEASE NOTE: The Seafoam Signature Beanies are made to order and can therefore not be returned or refunded.


Please do not send your purchase back to the manufacturer.

Return Shipment

You will be responsible for the shipping costs for returning your item.
Please consider using a tracked service, as the loss of your parcel will be your responsibility, we can not offer you a return or exchange in case of a lost parcel.
Before returning the item, please email us at info@seafoamsurf.com and include the reason why you would like to return your item and if you would like an exchange or a refund. We will then inform you of the best way to return your product to us.

 

Exchanges


If you are unhappy about the size of your item , we can exchange it for the same item in another size depending on stock. Please email us at info@seafoamsurf.com before returning your item, to make sure we have the size you wish in stock.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Refunds


Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Please note we can not refund shipping charges paid, unless the order was cancelled before shipment.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

 

PLEASE NOTE: When discount was offered in relation to a minimum purchase or combo offer: if you decide to return an item for refund and consequently your order total would no longer qualify for the discount, you will be charged normal price for items you decide to keep, because of this you will only receive a part-refund for the returned item.